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Our websites use cookies for the purposes of storing a customer's shopping basket, and for website usage tracking (Google Analytics). Cookies may be disabled in the customer's web browser, although this may affect usability of the site, especially our Online Shop. Google Analytics data is automatically deleted after 14 months.

Personal Information

Personal information is collected by Black Wolf Helicopters for the purposes of our customers purchasing products from our Online Shop, booking a Black Wolf Helicopters course, or subscribing to the mailing list. All visits to the Black Wolf Helicopters website provide us with your visiting IP address and User Agent (web browser software) name and version information.

Customer information entered is used for the shipping of goods and for the sending of course information. Email addresses are used to send immediate confirmations of orders placed and course bookings made..

Your email address is also stored by Black Wolf Helicopters for the purposes of tracking information requests.

Our mailing list requires the customer to provide an email address to receive regular updates. Unsubscription is under the user's complete control in respect of the mailing list; the user is sent details of how to unsubscribe when initially signing up.

Any personal information collected will not be disclosed to any other third party, except in the case of cooperating with law enforcement agencies to aid in identifying those persons using our services for illegal activities. Information may be given even without a subpoena or court order if we believe such illegal activity is being conducted through our services.

Black Wolf Helicopters is required under tax law to keep basic customer personal information (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.

At any point customers can request to see their personal information stored by Black Wolf Helicopters, require Black Wolf Helicopters to have it corrected and, in certain situations, have it deleted where there is no good reason for Black Wolf Helicopters to continue to process it.

E-commerce payment gateway

Our e-commerce provider is PaySafe (formerly Netbanx) who are PCI compliant - All purchases are encrypted using the SSL (Secure Socket Layer) standard. Woodlore are a HTTPS everywhere website; every page of our website is encrypted.

Customer Reviews

Customer Reviews can be indexed by 3rd party search engines and therefore customer names may appear in some search results, if provided, e.g. Google. You may leave an alias when reviewing items.

External Links

This site sometimes contains links to other websites. BW Consultancy is not responsible for the privacy practices, actions, or the content of such websites.

Data Protection

Black Wolf Helicopters/ BW Consultancy abides by Internationally recognized Data Protection principles.

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